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    • Lifting & Lashing Solutions
        • Lifting and Lashing Points

          RUD's full range of boltable, weldable, rotating and lashing points.
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        • ICE Grade 120

          Grade 12 chain can replace a Grade 8 chain of the next-higher nominal thickness. Less weight = a major safety advantage.
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        • VIP Grade 100

          Up to 30 % higher WLL than Grade 8 (Grade 80) with the same chain diameter.
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        • Lashing Systems

          RUD Lashing Systems and Components offer increased safety, efficiency and reliability.
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        • J.C. Renfroe Lifting Clamps

          RUD is a proud distributor of J.C. Renfroe Lifting Clamps. Reliability equals safety equals less downtime and more continuous workflow - any place where...
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    • Conveyor and Drive Systems
        • Conveyor Systems

          RUD conveyor systems offer optimal solutions to your conveying problems. We design and manufacture complete trough chain conveyors, screw conveyors and drag chain conveyors....
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        • Conveyor System Components

          RUD offers you perfectly coordinated conveyor technology and system components for horizontal, vertical and ascending conveyors/elevators.  
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        • Drive Technology Systems

          High performance for all environments for horizontal, vertical and rotational applications.   Whatever direction you want to move something in, the combination of TECDOS...
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        • Gambarotta Solutions

          RUD Australia now represents Gambarotta using our technical expertise in the Australian market. Gambarotta provides broad solutions for complete systems in the cement, gypsum,...
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    • Industrial and Hoist Chains
        • Motor Driven Hoists

          Case hardened industrial and hoist chains quality class DAT for electric hoists RUD case hardened industrial and hoist chains.
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        • Manual Driven Hoists

          Various quenched and tempered chains specifically designed for moderate wear applications for manual hoists.
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    • Engineered Products & Services
        • Engineered Services

          RUD’s in-house engineers and technicians combine to provide you with confidence in your designs and assets. Testing Services We provide engineering assessment and physical...
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        • Caldwell Lifting and Spreader Beams

          RUD is the official representative for Caldwell Inc., a leading U.S. manufacturer of below the hook lifting equipment including lightweight yet tough lifting and...
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        • Steel Industry Solutions

          Purpose built designed and manufactured products for the steel industry. All of our products and solutions are rigorously tested to ensure they meet the...
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    • Tyre Protection Chains
        • Open Cut Mining Chains

          Reduce unplanned downtime of front-line production machines. In open-cut mining, where wheeled machines are used for stripping, loading, hauling and stockpiling, ultimately the operation’s...
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        • Underground Mining Chains

          The use of a Tyre Protection Chain in an underground mining environment greatly reduces unplanned downtime of front-line production machines, ensuring maximum time is...
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        • Quarrying Chains

          Mucky, slippery, and sharp surfaces are a great hazard for tyres. To reduce the threat of any damage, a tyre protection chain is ideal...
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        • Scrap Metal Chains

          Scrap metal and recycling sites exert huge stress on tyres and equipment. A daily challenge imposed on tyres and wheeled loaders are hidden hazards....
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        • Snow Chains

          RUD rotation and snow chains from our non skid product range guarantee you the highest possible safety.
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        • Forestry Tyre Chains

          Forestry tyre chains for extra-heavy off-road and forest duty.  
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    • Pre-Cast Concrete Hoops
        • Spherical Head Lifting Clutch

          The spherical head lifting clutch is part of the PHILIPP transport anchor system.
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        • Cast-in Lifting Hoops

          If very heavy or massive concrete elements (hall girders and beams, columns, bridge elements etc.) have to be lifted, transported and mounted, the use...
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        • Wire Protection Pulleys

          The Wire protection pulley is an accessory for the PHILIPP Cast in Lifting Hoop and is used to protect the wire respectively to ensure...
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    • Endurequip
        • Heavy Vehicle Hoists

          Endurequip’s signature heavy vehicle hoist, PORTALIFT is the go-to solution for all of your vehicle maintenance needs.
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        • Vehicle Ramps

          RUD supplies a range of accessories to help with your workshop lifting and handling requirements.
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        • Workshop Accessories

          To complement your Endurequip Portalift Hoist, we can also supply a range of workshop accessories.
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Privacy Policy

Privacy Policy Statement RUD Chains Pty. Ltd. Australasia Privacy Policy ABN. 74 010 547 949

The protection of your private data is very important to us and we want you to feel safe and comfortable visiting our web pages. You will find everything you need to know about privacy protection in this privacy policy.

 

Collection and processing of personal data

RUD will only collect, store and process your personal data as permitted by applicable law or with your permission.

 

1. Introduction

1.1We understand that the privacy of your personal details, and the security of your communications with us, is of paramount importance to you. RUD Chains Pty Ltd has therefore adopted data protection policies with respect to your privacy and security. RUD Chains Pty Ltd’s Privacy Policy sets out the rules we will abide by when dealing with personal information we collect from individuals in the course of our business. We have based our policy upon the Internet Industry of Australia’s (IIA) draft Privacy Code of Practice, which adopts internationally recognised Privacy protection standards (such as the ‘Safe Harbour’ principles required by most European countries). The IIA Code also addresses the requirements of the new Australian Privacy legislation.

1.2In order to ensure that we meet and maintain our Privacy standards, we have appointed a privacy officer. Should you wish to contact us in relation to Privacy, please email us at

1.3 We may make alterations or additions to this policy from time to time. Should we do so, we will update the policy on our web site.

1.4 Please note that we cannot and do not assume any responsibility for the privacy or security practices of any other web sites which you may be able to access through our site, or for our customers’ level of compliance with privacy codes.

 

2. What Information do we collect?

RUD Chains Pty Ltd may collect different information about you at different times. There are three broad categories of information that we collect from you:

2.1 Information we require to supply our goods & services.

  • If you make an inquiry about our products and/or services using our on-line forms, we request information such as your name, address, telephone number, email details etc.

2.2 Non personally identifying information.

  • In addition to the information you specifically provide above, RUD Chains Pty Ltd operates statistics gathering software on its web site to collect information about the number of visitors coming to the site. No identifying information is collected by this software. The software records the IP address of the visitor only. We use this information to improve our own technical structure and performance, and to determine which areas of our web site are most popular.
  • We also use ‘cookies’. Cookies are pieces of information that a web site can transfer to an individual’s computer in order to allow that web site to store information about user preferences. We use cookies which expire once the visitor leaves our web site. Cookies are used to collect session ID’s. It is possible to adjust your internet browser to refuse cookies, but you may find that this reduces the functionality of this site.

2.3 Other demographic information.

  • If you respond voluntarily using our on-line communications, we collect the responses and use the information to improve the quality and range of RUD Chains Pty Ltd’s products and services.

 

3. How Do We Use Personal Information We Have Collected?

3.1 We collect and use your personal information to operate our web site and deliver our services to you. We will use your personal information to provide you with:

  • technical support
  • sales support
  • product upgrade information
  • news & information.

3.2 You may stop the delivery of future promotional email from RUD Chains Pty Ltd by following the specific instructions in the email you receive. These instructions will tell you how to remove your name from our promotional email list and can be found down the bottom of the email.

3.3 We may use your personal information to:

  • contact you in relation to your use of our products and/or services, special offers with newsletters, surveys, and individual service audits. We may give extracts of our customer lists containing personal information to third party contractors to do this on our behalf. We will ensure that those contractors are bound to protect your personal information to the same standard that we are.
  • identify the source of new customers to RUD Chains Pty Ltd;
  • monitor and address complaints, other feedback, and to resolve disputes;
  • in the case of ABNs, to verify your identity;

3.4 We will treat all information we collect from you as strictly confidential. RUD Chains Pty Ltd does not rent or lease its customer lists to third parties. We will not reveal, disclose, sell, distribute, rent, licence, share or pass onto any third party (other than those who are contracted or supply services to RUD Chains Pty Ltd) any personal information that you may have provided to us unless we have your express consent to do so, other than in the circumstances set out in the next paragraph.

3.5 We will disclose your personal information, without notice or your consent, only if:

  • we are required to do so by law or in the good faith belief that such action is necessary to conform with the laws, applicable code of conduct or legal process served on us in relation to our business or web site;
  • to protect and defend the rights or property of RUD Chains Pty Ltd;
  • if we consider it necessary to do so in order to enforce or apply the terms of any of our agreements with you;
  • if we sell our business or part of it; and
  • in extreme circumstances, to protect the personal safety of users of RUD Chains Pty Ltd’s products and services, its web site, our staff or the public.

 

4. Security

4.1 RUD Chains Pty Ltd has implemented security features in our database to protect your personal information from unauthorised access. We maintain our servers in a controlled, secured environment. Only staff who need to have access to your personal information in order to perform their job function are authorised to access the database. All RUD Chains staff members are aware of our Privacy Policy, and understand their obligations with regard to security of personal information.

  • Constant changes to the internet and technology mean that we cannot guarantee that data transmission will be 100% secure, or safe from attack by unauthorised intruders.

 

5. Children’s Privacy

RUD Chains Pty Ltd does not knowingly collect, use or market any information to children without seeking parental or a guardian’s consent. We also urge you to familiarise yourself with your legal responsibilities with regard to children and the internet.

 

6. Social Media

RUD is also present on various Social Media platforms such as Facebook, Twitter and YouTube. We want to offer you the best customer service possible. Queries directed at those channels will therefore be redirected and processed internally.

You have to create an account with the respective provider in order to contact us via Social Media. The provider might collect, process and use personal data. The provider may receive additional information about your general Internet usage via cookies and/or if you log in to the respective provider’s service while using our web page. RUD has no influence on the nature, scope and processing of that data. RUD receives no personal data about you from those providers. Additional information about data processing by the respective providers can be found in their privacy policies.

 

7. Complaints

If you have a complaint about any aspect of our Privacy procedures, please contact our Privacy Officer on . We will deal promptly with your complaint. If we cannot resolve the complaint to your satisfaction within a reasonable time, you or we may refer the complaint to the Privacy Commissioner.

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Lifting & Lashing Solutions
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Industrial & Hoist Chains
Tyre Protection Chains
Endurequip Hoists

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Head Office - Brisbane
P +61 7 3809 1300
F +61 7 3809 1301

WA Branch - Perth
P +61 8 6278 1788
F +61 8 6278 4788


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