The protection of your private data is very important to us and we want you to feel safe and comfortable visiting our web pages. You will find everything you need to know about privacy protection in this privacy policy.
RUD will only collect, store and process your personal data as permitted by applicable law or with your permission.
1.1We understand that the privacy of your personal details, and the security of your communications with us, is of paramount importance to you. RUD Chains Pty Ltd has therefore adopted data protection policies with respect to your privacy and security. RUD Chains Pty Ltd's Privacy Policy sets out the rules we will abide by when dealing with personal information we collect from individuals in the course of our business. We have based our policy upon the Internet Industry of Australia's (IIA) draft Privacy Code of Practice, which adopts internationally recognised Privacy protection standards (such as the 'Safe Harbour' principles required by most European countries). The IIA Code also addresses the requirements of the new Australian Privacy legislation.
1.2In order to ensure that we meet and maintain our Privacy standards, we have appointed a privacy officer. Should you wish to contact us in relation to Privacy, please email us at
1.3 We may make alterations or additions to this policy from time to time. Should we do so, we will update the policy on our web site.
1.4 Please note that we cannot and do not assume any responsibility for the privacy or security practices of any other web sites which you may be able to access through our site, or for our customers' level of compliance with privacy codes.
RUD Chains Pty Ltd may collect different information about you at different times. There are three broad categories of information that we collect from you:
2.1 Information we require to supply our goods & services.
2.2 Non personally identifying information.
2.3 Other demographic information.
3.1 We collect and use your personal information to operate our web site and deliver our services to you. We will use your personal information to provide you with:
3.2 You may stop the delivery of future promotional email from RUD Chains Pty Ltd by following the specific instructions in the email you receive. These instructions will tell you how to remove your name from our promotional email list and can be found down the bottom of the email.
3.3 We may use your personal information to:
3.4 We will treat all information we collect from you as strictly confidential. RUD Chains Pty Ltd does not rent or lease its customer lists to third parties. We will not reveal, disclose, sell, distribute, rent, licence, share or pass onto any third party (other than those who are contracted or supply services to RUD Chains Pty Ltd) any personal information that you may have provided to us unless we have your express consent to do so, other than in the circumstances set out in the next paragraph.
3.5 We will disclose your personal information, without notice or your consent, only if:
4.1 RUD Chains Pty Ltd has implemented security features in our database to protect your personal information from unauthorised access. We maintain our servers in a controlled, secured environment. Only staff who need to have access to your personal information in order to perform their job function are authorised to access the database. All RUD Chains staff members are aware of our Privacy Policy, and understand their obligations with regard to security of personal information.
RUD Chains Pty Ltd does not knowingly collect, use or market any information to children without seeking parental or a guardian's consent. We also urge you to familiarise yourself with your legal responsibilities with regard to children and the internet.
RUD is also present on various Social Media platforms such as Facebook, Twitter and YouTube. We want to offer you the best customer service possible. Queries directed at those channels will therefore be redirected and processed internally.
You have to create an account with the respective provider in order to contact us via Social Media. The provider might collect, process and use personal data. The provider may receive additional information about your general Internet usage via cookies and/or if you log in to the respective provider's service while using our web page. RUD has no influence on the nature, scope and processing of that data. RUD receives no personal data about you from those providers. Additional information about data processing by the respective providers can be found in their privacy policies.
If you have a complaint about any aspect of our Privacy procedures, please contact our Privacy Officer on . We will deal promptly with your complaint. If we cannot resolve the complaint to your satisfaction within a reasonable time, you or we may refer the complaint to the Privacy Commissioner.
